Avaya Implements SIP Across VOIP Products
Avaya is delivering end-to-end SIP across its IP phones, IP PBX and contact center products.
Avaya on Jan. 21 delivered on its promise to more broadly support the open standards Session Initiation Protocol when it launched a range of voice over IP and contact center upgrades featuring end-to-end SIP support.
Avaya in its flagship Communications Manager IP PBX software delivered end-to-end SIP support, adding new endpoint support for using the industry-standard signaling protocol to existing SIP trunking.
“This combined with our native SIP trunking for Communications Manager and for SIP enablement services starts to give end-to-end SIP all the way to endpoints,” said Anne Coulomb, global solutions manager for SIP at Avaya. “Once you have SIP within your network or linked it within your enterprise, it opens a lot of doors for new uses, including phones, desktops and new applications you’d like to build.”
Although SIP is on a lot of customer checklists, to date it has not been widely implemented, according to Allan Sulkin, president of TEQConsult Group. “Except for a few vendors like Siemens and Asterisk, SIP is not the native communications protocol in [VOIP] systems,” he said. That’s because a lot of features aren’t supported in SIP mode. “Why would I want a SIP phone if I lose features in most of these systems?” Sulkin asked. Communications Manager 5 can run on the same server with Avaya’s SIP Enablement Services software and exploit the 61 features supported by SES. That helps to reduce the cost and management associated with multiple servers. Two private equity firms are paying $8.2 billion to buy Avaya. Read more here. http://www.eweek.com/c/a/VOIP-and-Telephony/Private-Equity-Firms-Snag-Avaya-for-82-Billion/ more>>>
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